FREQUENTLY ASKED QUESTIONS

GENERAL

+ Who can attend Love is Red Canada 2018 Conference?

Love is Red is designed for junior high, high school, and college-age students in the relative age range of 12-29.

+ Will there be childcare available at Love is Red 2018?

While families are extremely important to us, there will not be childcare available during the conference and we are unable to accommodate children. Please make outside arrangements for childcare if you plan to attend Love is Red. Anyone under the age of 11 years old will not be permitted into the Main Auditorium.

+ My child has special/medical needs and wants to attend the conference. Can I or another adult join them?

Yes, please make arrangements with the Love is Red Team in regards to this. You can reach us by email at lir@thecitychurch.ca or by phone at 905-821-9608.

+ What kind of safety measures do you take to keep the kids on the premises/keep an eye on them?

We have a security team available at all times while the building is open during conference.

+ I want to be involved with Love is Red. How can I sponsor/advertise this event?

Please contact our sponsorship co-ordinator, Kristen, via email at kristen@thecitychurch.ca or by phone at 905-821-9608 ext. 203.

+ Can we order the conference merchandise before or after the conference?

No, conference merchandise will only be available during the conference.

REGISTRATION

+ What does the registration fee cover?

The registration fee covers your admission to both days of the conference and the materials needed for the event. It does not include meals, transportation or lodging.

+ Can registration be cancelled/refunded or transferred?

Thank you for understanding that no refunds or transfers are available.

+ Do I have to register now, or can I do it at the door?

Although there may be an opportunity at the door, we encourage you to register as soon as possible so that we can plan accordingly for your experience. In the likely event that Love is Red sells out, we cannot guarantee availability at the door.

+ How do I request group seating for my group?

We will contact you directly if your group size qualifies you for group seating. All other seating at Love is Red is General Admission.

+ Are there day or season passes available?

Currently, there is no day passes available. We recommend that you reserve your place now by registering in full for the conference. Friday night and Saturday night admissions only may open closer to the event, depending on seating availability.

FOOD

+ I have a student with a food allergy. What should I do?

Because of the wide range of food allergies and dietary needs, we are unable to accommodate special requests regarding lunch or dinner at this time.

+ Does my student/group have to stay on site during the dinner break?

No, students and groups do not have to stay on site during the dinner break. However, we will have a meal option available during this break.

+ Is food included in the price of conference?

No it is not, but there will be food vendors on site to purchase lunches and dinners on Saturday. More information will be available closer to the conference. Our cafe will also offer a limited selection of snacks and beverages to purchase.

+ Will there be food available on site at conference?

Yes, we have a cafe with drinks and snacks available to purchase items throughout the day at Love is Red.

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